Hotel Receptionist Full Time NEW

nihalgercek.com

We are looking for a professional and customer-focused Receptionist to join the Front Office team of our newly opened 19-room luxury boutique hotel in London, offering a personalised and high-end experience to every guest.

Key Responsibilities:

• Warmly welcoming guests and handling check-in/check-out procedures
• Answering guest inquiries, phone calls, and emails promptly
• Coordinating with housekeeping and other departments for smooth operations
• Ensuring the reception area is always tidy and presentable
• Processing payments and maintaining accurate front desk records
• Supporting the guest experience with attention to detail and professionalism

Requirements:

• Previous experience in hospitality or front desk roles
• Strong communication and interpersonal skills
• Fluent spoken and written English (additional languages are a plus)
• Familiarity with hotel reservation systems (PMS) preferred
• Positive attitude, team spirit, and problem-solving mindset

Pay & Benefits:

• £12-13 per hour, depending on experience
• 30 days of paid annual leave, including public holidays
• A friendly and supportive team
• Opportunity to grow within a high-standard boutique hotel setting