Lead receptionist – England Full Time

Leatherhead, Surrey
Baxterstorey
Lead receptionist – England

Job Description

Job description

Lead Corporate Receptionist

Salary: 14.50 ph

Monday – Friday, 08:30 – 17:00

Permanent position

Our client is a well-known motor manufacturing company who are looking for a professional, welcoming and experienced Corporate Receptionist to join their head office based in Leatherhead, Surrey.

We are looking for someone with a friendly and approachable manner who and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines. You will be working alongside a one other part-time receptionist so it’s important to work well as a team, as well as be confident to work alone.

As a Corporate Receptionist, you will ensure the reception area is running effectively on a day-to-day basis as well as assisting with the smooth running of the site. You will be meeting and greeting clients, managing reception and meeting rooms, and ensuring the post room is always stocked. The successful candidate must have prior corporate reception and administration experience, excellent customer service and organisational skills.

Responsibilities

• Being the first point of contact in person and via email and telephone.
• Ensuring the reception area is kept welcoming and tidy.
• Greeting all clients and their guests and issuing visitor and staff passes.
• Dealing with queries from staff, guests, retailers and contractors.
• Assisting with the booking and management of meeting rooms.
• Coordinating of bi-weekly car valet service and pool car bookings.
• Ensuring the post room is kept stocked, tidy and organised.
• Manage incoming/outgoing mail and parcels.
• Escalating any building issues reported to reception and liaising with contractors.
• Administration duties
• Liaise with onsite General Affairs team with any day-to-day issues and maintaining accurate and up to date records.

Person Specification

• Passionate about exceptional customer service.
• Ability to build positive relations with colleagues, guests and clients.
• Able to interact with all levels of personnel, including Senior Executives within the client organisation.
• Able to work off their own initiative and with minimal direction.
• Confidently able to manage emergency situations and make decisions as required.
• Strong team player with a commitment to support their colleagues.
• Excellent written and oral communication skills.
• Computer literate (Word, Excel, Outlook E-mail)
• A good understanding of Health & Safety practices
• Enthusiastic and conscientious approach to all Site Support related tasks
• Clear, strong and confident communication skills
• Team player with a “can do” attitude

Company Description

Lead Receptionist at Hyundai Head office Leatherhead

Monday to Friday

Monday – Thursday 8.30 am -17h00

14.50 an hour

Benefits:

• 20 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks’ enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a great receptionist who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Great receptionist who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Additional Information

Role is

40 hours per week

Monday to Friday

We need a positive, well presented individual that can be the go to person for everyone in the building as well as be an ambassador for Hyundai

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.